Contact-free Deliveries

How to make a contact-free collection

We have asked all of our restaurant partners to use contact-free pick up for Deliveroo riders.

To enable contact-free collection, many restaurants will:

  • Continue to properly seal all packaging and bags using tape or stickers
  • Create a waiting area for other riders outside the restaurant – riders should stay a safe distance away from other riders and staff while waiting outside even if there is no dedicated waiting area

Please make sure that you bring your thermal bag into the restaurant with you when picking up an order. You should always place the order in your thermal bag and seal it before leaving the restaurant.

Restaurant wait times may be impacted because of this exceptional situation, so we ask for your patience and understanding during this time. We also ask that you respect social distancing recommendations at all times and remain at least 2 metres away from others while you wait.

We continue to share COVID-19 guidance with all restaurant partners, and they have put their own measures in place to guard against the risk of infection for their employees, riders and customers.

Urdu Translation

Kiss tarah contact free pick up delivery uthana chahiye

Humne aapne tamam restaurant sharakdaro se kaha hai k, deliveroo Riders k liye rabta se muft delivery ka istemal karey.

Rabta se muft pickup kay liye , bohat sarey restaurant yeh karenge:

  • Tape ya Stickers se tamam package aur bags ko thek tarah se seal karna jari rekhey
  • Restaurant kay bahar dusre riders kay liye waiting area banaye- Jab Riders bahar intezar kar rahe hai, tabh Riders ko dusre Riders aur staff se ek mehfoos fasle pur rehna chahiye ,aur khas jab unke liye waiting area na ho.

Barakaram yakini banaye, jab aap order utha rahey hai, tabh aap apna thermal bag apne saath restaurant mei laye. Aapko hamesha order ko thermal bag mei rakhna chahiye aur, restaurant chodne se pehle order ko seal karna chahiye.

Is suratey haal kay wajah se, Restaurant mei intezar kay waqt pur asar pad sakta hain. Lehaza hum iss waqt kay doran aapse sabar aur apka understanding puchna chahenge. Hum yeh bhi kehte hain kay aap har waqt samajik fhaslat banaye rakhey aur jab aap intezar kar rahe hain , tab aap kum se kum 2 meter dusro se dhur rahey.

Hum Covid-19 rehanmayi ko tamam restaurant staff kay saath battey rehte hai aur unhone apne mulazmi, orders aur customers ko infection kay khatre se bachane kay liye unhone apne akhdamat khudhi rakhey hain.